MOHRE Enquiry Services in the UAE: Everything You Need to Know

At the request of employers and workers alike, the Ministry obtained legal advisories concerning labor laws and job-related services in the UAE. MOHRE Enquiry ensures the company has workers’ contracts signed and wages paid to workers fairly and in due time. It further sees disputes being resolved soon.

Besides, MOHRE emphasizes workplace safety. It can also be availed online or through individual visits to the centers for their support and guidance.

What is the MOHRE?

The MOHRE regulates Labour Law in the Emirates and deals with employment-related services and work contracts. An employee may take MOHRE Enquiry services in matters of contracts of employment regarding salary levels, type of work, searching for a job, or information regarding any complaints against the employers, following investigations on the present status of labor cards or visas.

MOHRE provides an online enquiry system to benefit employers and employees alike. It further provides legal feedback on such compliance. MOHRE also promotes fair work policies to assist business and labor steadiness in the UAE.

Services Provided by the MOHRE

Enquiry about Work Contracts

Workers can inquire into particulars of labor contracts through the bureau. This knowledge includes contract type, pay, and job title. Its objective remains to facilitate the rights of the workers.

Enquiry on Work Permit

For an employer and job seeker concerned, a work permit may be requested through the system. The system informs you of the reason for the rejection if it happens.

Wage Protection System

It ensures timely payments to employees. MOHRE also makes it possible to verify that the employees have taken the wages.

Enquiry MOHRE about Courage against Employers

Employees can find out about complaints initiated and their status. The system updates on whether further inspection was commenced by MOHRE.

Regulation of the Labour Market

The Ministry does manage rules for the induction of the workers. The employers must adhere to the rules in the UAE while selecting any work company.

Dispute Resolution Services

MOHRE assuages all kinds of disagreements or disputes that come up between an employee and an employer. If negotiations are not successful, however, the case goes to court.

Establishment Enquiry

Employers can check their company registration status. They can also see the number of employees they can hire.

Quota Enquiry

Employers are to recruit a certain number of UAE nationals. They can also check their quota via MOHRE enquiry services.

Absconding Case Enquiry

If an employee absents himself without the employer’s consent, the employer can file an absconding complaint. Workers can access the case status.

Health and Safety Regulations

MOHRE ensures compliance with safety regulations by companies. Employers are mandated to provide a conducive atmosphere for safe working conditions.

Labour Advisory Services

MOHRE provides advice on employment rights and labor laws. Workers can also inquire about contracts, salaries, and time off.

Alternative End-of-Service Benefits System (Savings Scheme)

Workers may opt for a saving scheme instead of the standard gratuity payment after service. This system aims to promote saving among employees.

Basic Health Insurance Scheme

MOHRE makes sure employees get health insurance. Workers can check the status of their insurance via MOHRE enquiry services.

How to Make an Enquiry or Lodge a Complaint via MOHRE

Customer’s Voice System

It allows employees and employers to lodge complaints and provide feedback online at any time by submitting their complaints online, which would then be reviewed by the MOHRE, who would then take action.

Call Centre

Through the helpline, you can reach MOHRE for any support. Operators can speak multiple languages. They primarily listen to your questions before providing answers. Also, they are guiding workers and employers on labor laws and rights.

Live Chat and Email

MOHRE assists via live chat and email. First, a user sends a query, and then they hear from the support staff almost instantaneously. It also resolves issues without the person having to visit a MOHRE center.

In-Person Visits

For assistance, workers may also go to MOHRE service centers. They start with their queue numbers. Then they meet with officers. They can ask for such things as work permits, contracts, complaints, or other services.

Mobile App

The MOHRE app makes it easier for everything. Users can check work permits, visa status, and complaints. They will have first authenticated their login. Then, they will choose the service. They may also track their requests anytime.

Tawseel Services

Tawseel gives support to those who cannot visit the center. Users first request the service. Then, mobile officers come to them. This also helps out the elderly, disabled, and workers from isolated areas with labor-related assistance.

Steps to Submit a MOHRE Enquiry or Complaint

Log In

To start with, users will have to log on to the MOHRE website or application. They will enter their credentials after signing in. Secure login allows for privacy. After that, they can access various MOHRE services.

Select the Service

Users choose the proper enquiry type. They will select such things as MOHRE visa enquiry or labor complaints. They will then follow the instructions. Their correct selection was very helpful because of faster replies.

Provide Documentation

Users will submit the required documents online. They will start by attaching passport copies and work permits. They will review these two pieces of information to ensure accuracy and completeness. Complete documents ensure that no delays will happen.

Confirmation and Tracking

When applications are submitted, they get a reference number. They are to be saved for tracking purposes. Applications may be tracked online. There will be frequent updates to inform users about their application status.

Types of Inquiries and Complaints

Salary Delays

First, an employer has to pay salaries on time. After that, the employees may submit complaints. The MOHRE investigates and enforces salary payments.

Work Permit Rejections

Sometimes work permits get rejected. So, the applicant should check the reason why it was rejected. Then, make the corrections. The MOHRE also provides guidelines to follow. After that, they can reapply for approval.

Unfair Dismissals

Unfair dismissals also happen sometimes. Initially, the concerned parties should report to MOHRE. Then, the officials review it. Legal redress is also an option. After this, justice is seen.

Contract Disputes

Contractual disagreements lead to problems. Initially, identify all terms involved by both parties. Submit the complaints to the MOHRE. Mediation helps too. After this, the situation complied with legal terms.

Complaint Processing, Appeals, and Escalation

Appeals

If a worker does not agree, an appeal can be taken. Initially, it should arrive at a request; then, MOHRE should go through it again. Reconsidered decisions are also valid. After this, the final verdict arrives.

Further Compensation

In certain cases, further compensation follows. Initially, violations go through inspection by MOHRE, thereafter, it provides a wrong-doing-utilizing sums assessment; then the workers get payments back. Legal actions could continue thereafter.

Tracking and Support for Your Enquiry or Complaint

Tracking Your Status

Everyone tracks the enquiry’s status online. Initially. Provide the details. Then get updates. MOHRE causes them to get status very fast. 

In Real Time, We Support You

Live agent assistance comes fast. Initially, ask users any questions. After this, the agent answers. Then, solutions are voiced. The problems get solved quickly.

Callback requests.

Users could quite simply request a callback. Initially, sending a request is to be done. Then, MOHRE would arrange a call. After this, the entire concern is out of discussion. Assistance is given so that users can also use the service.

Emails

People write emails to MOHRE and use it for help. Initially, queries are written by people, and they shall be answered in due course. This is followed by the provision of solutions and tips that help users think about the next one.

Social Networks

MOHRE is online for updates. Initially, there are news posts before workers stay informed; labor codes get explained. Once more, therefore people find it easy to follow the rule.

Tips for a Smooth Process

• Keep all employment-related papers in good condition.
• Before signing, look through all the labor contract conditions.
• MOHRE Dubai enquiry should be used for complaints in Dubai.
• Get help from company formation in Dubai. Our, business setup consultants in Dubai are available for you.

Common Issues Addressed by MOHRE

Employment Contracts

Employees first check the contracts. Then, they compare the agreements. Also, MOHRE makes sure it is fair. Then, the disputes are solved.

Wage Protection System (WPS)

Employees verify that salaries are deposited. First, they check WPS records. Then, MOHRE follows the payments. Also, delayed wages are reported.

Workplace Dispute Resolution

MOHRE assists in the resolution of disputes. First, complaints are lodged. Then, officials investigate. Also, solutions are made to be fair.

Health and Safety Regulations

Employers ensure safety. First, rules are followed. Then, inspections happen. Also, MOHRE enforces guidelines for protection.

UAE MOHRE Enquiry Services Centre Locations

• Abu Dhabi
• Dubai
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Al Ain

FAQs

How Do I Contact MOHRE?

You can call MOHRE at 80060 anytime. Also, visit the MOHRE website for help. They provide support for workers, companies, and job seekers.

How Can I Check My Visa Status in MOHRE?

Go to the MOHRE website and find the visa enquiry section. Then, enter your details. After that, submit the form and check.

How Can I Check My Labour Card Status?

Visit the MOHRE website and log in. Next, enter your Emirates ID or Labour Card number. Then, you will see your status.

What is the UAE Labor Law Annual Leave?

Employees pay annual leave based on work years. After one year, they get 30 days off. Rules apply for shorter service.

What is the Purpose of the Involuntary Loss of Employment (ILOE) Insurance Scheme?

ILOE insurance helps employees after job loss. It provides temporary financial aid. Also, it reduces stress while looking for work.

Conclusion

MOHRE provides many services for workers and employers. It helps with complaints, visa cancellation status, and labor laws. First, users can access services online. Then, they can visit centers for support. Also, live chat and calls make help easy. MOHRE ensures fair treatment for everyone.

In short, it protects workers’ rights. People should use MOHRE services for quick solutions. Ao, the MOHRE enquiry status is very good. This is because it makes work life better in the UAE.